About Aluminium Experts
Aluminium Experts was established in 2006 by Danie Grabe who still passionately runs the company. Our way of doing business is based on high professional values and we pride ourselves on quality personal service. We believe in building the business, like any great structure, on deep, strong foundations.
Besides delivering the highest quality aluminium and glass products on the market together with professional installations, the most important aspect of our service delivery is the personal resolution of each staff member to never leave a customer dissatisfied.
The company's mission statement follows this train of thought in three main ideas:
Mission Statement:
To make each customer's project our own personal priority and to do everything in our power to accommodate the customer's every requirement.
To promptly deliver the best possible product and install it in the most professional way possible.
We will leave each customer feeling satisfied with the experience they had with us by meeting and exceeding all their expectations.
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Vision statement:
To become the preferred and trusted glass and aluminium supplier in the country by 2015.
To train and develop staff together with the business and provide equal opportunity for each staff member.
To continually find innovative ways to expand the company and industry as well as becoming involved in the community in constructive ways.
We also undertake to conduct our business in environmentally friendly way and continue to raise awareness about this matter.
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Value statement:
Leading by example:
We lead by example and are role models for excellence.
Results driven:
We go that extra mile to achieve results on time.
Customer focus:
Our customers are the reason for our existence and we therefore always endeavour to delight them by exceeding their expectations.
Care and respect for others:
We foster diversity, value our people and their contributions, and treat them equitably, fairly and with dignity, care and respect.
Excellence:
We strive for excellence in all we do.
Teamwork:
We take joint responsibility through teamwork.
Integrity:
We adhere to the highest standards of conduct and moral behaviour, and maintain the highest level of ethics in all our actions.
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